Privacy Policy
Effective Date: January 1st, 2026
1) Who We Are
This Privacy Policy describes how Dema Rehab & Injury Clinic, Inc. (“we,” “us,” or “our”) collects, uses, and protects information when you visit orlandokissimmeechiropractor.com (the “Site”).
2) Contact Information
If you have questions about this Privacy Policy or your personal information, contact us:
- Orlando Office: 7758 Wallace Rd, Suite A, Orlando, FL 32819 — Tel. 407-352-5882
- Kissimmee Office: 2928 Vineland Rd, Kissimmee, FL 34746 — Tel. 407-344-4242
3) Information We Collect
We may collect the following types of information:
- Information you provide: name, email, phone number, and any details you submit through forms (e.g., appointment requests, contact forms, or patient forms).
- Health-related information (if you choose to submit it): details you type into a form related to symptoms, injuries, or treatment inquiries.
- Technical data: IP address, device information, browser type, pages viewed, referring/exit pages, and approximate location (city/state) derived from IP.
4) How We Use Your Information
We may use your information to:
- Respond to inquiries and provide customer support
- Schedule appointments and communicate about services
- Improve our Site, services, and user experience
- Maintain security, prevent fraud, and protect our rights
- Comply with legal obligations
5) Patient Information & HIPAA
If you become a patient, certain information may be protected health information (“PHI”) governed by applicable privacy laws, including HIPAA where applicable. Our handling of PHI in a clinical context may be described in a separate Notice of Privacy Practices provided by the clinic.
Please avoid submitting sensitive medical details through the Site unless the form explicitly requests it and you are comfortable doing so. For urgent medical issues, call our office directly or seek emergency care.
6) Cookies, Analytics & Tracking Technologies
We may use cookies and similar technologies to operate the Site and understand how visitors use it. These tools may collect technical and usage data such as pages visited, time on site, and interactions.
You can control cookies through your browser settings. Disabling cookies may affect certain Site features.
7) Forms, Calls, Texts & Communications
If you submit a form, call us, or request information, we may contact you by phone, email, or text message to respond to your request, confirm appointments, or provide requested information.
SMS/Texts (if applicable): Message and data rates may apply. You can opt out by replying STOP (or following the instructions provided in the message).
8) Sharing Your Information
We do not sell your personal information. We may share information in limited situations, including:
- Service providers: vendors who help operate the Site (hosting, email, analytics, spam protection, form tools) under confidentiality obligations
- Legal requirements: if required by law, subpoena, or to protect rights, safety, and security
- Business transfers: in connection with a merger, acquisition, or sale of assets (information may be transferred as part of that transaction)
9) Third-Party Links
The Site may include links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies.
10) Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet is 100% secure.
11) Data Retention
We keep personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
12) Your Privacy Rights
Depending on where you live, you may have rights such as requesting access, correction, or deletion of your personal information, or objecting to certain processing. To make a request, contact us using the information above.
13) Children’s Privacy
The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us so we can delete it.
14) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
15) Accessibility & Language
If you would like this Privacy Policy provided in an alternate format or language, please contact our office for assistance.